Best Rate Guarantee BOOK NOW
We guarantee you the best available rates when you book direct with Eden Hotel Kuta on our website www.myedenhotels.com using the promo code BOOKDIRECT. If you find a lower rate on another booking site after making a reservation with us, please drop us a note with the form below within 24 hours, and if all Terms & Conditions are met, we will match the lower rate of equivalent offer from other websites and give you an additional 10% discount.
Terms & Conditions
- A confirmed reservation must be made through Eden Hotel Kuta website, room reservations phone line or email to qualify for Best Rate Guarantee.
- The lower rate submitted for comparison must be a publicly available rate on a non-Eden Hotel Kuta booking channel, excluding opaque websites.
- The lower rate should be made on the same room type, same dates, number of guests, terms and conditions and purchase policies governing the room rate.
- Claims must be submitted within 24 hours of booking by sending email with the screenshot of the lowest rate to our Reservation Team via email at firstname.lastname@example.org , subject line: BEST RATE GUARANTEE.
- The lower rate must be available for booking at the time of verification.
- Rates comparison must already include: taxes, exclude: gratuities, service charges, fees and incidental charges.
- Rate disparities due to fluctuations, rounding or differences in the currency exchange rates will not be considered.
- Guarantee does not apply for packages that bundle airfare, car rental, food and beverage and other inclusions with the hotel stay.
- Guarantee does not apply for multi-days stay combining multiple reservations or for partial stay under a single reservation.
- Discounted or negotiated rates that are not available to the general public including corporate, membership, promotional, travel agent, vouchers, groups, pre-paid rates etc. do not qualify under the guarantee.
- EDEN Hotel Kuta reserves the right to amend the offer and terms and conditions at any time at its sole discretion.
Phone: +62 361 3002121Fax: +62 361 3002021